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It's been about 4 days and I still have not recieved my confirmation email despite clicking the resend confirmation button once an hour all day each day LOL...
Anyone else in the same boat? I called CS Monday and they were no help. I don't think I can redeem without confirming first, tried yesterday and it wouldn't redeem.
Maybe get another card and try again?Quote:
Originally Posted by cookiemonster
Awesome!!!!1Quote:
Originally Posted by The_Scarecrow
I had trouble getting the confirmation email. I messaged them through their website and received the confirmation email within the next 2 hours. Maybe try through the pc plus website? Good luck :)Quote:
Originally Posted by cookiemonster
I finally got it this afternoon by changing my email address to an alternate, still didn't come, and then switched back, and then about 20 minutes later, I got confirmation of email change emails x2 and that did it! Yay! Now to go redeem my $50 for more pizza and palmolive :)
You can redeem without the email....you just get reminded at the till every time you go thru. Did it today without even registering the card.
j
I had to call the customer service line it took me 2.5 days for them to respond. however you can still shop and accumulate points.Quote:
Originally Posted by cookiemonster
I couldn't they had to hold my stuff for me until I got confirmation.Quote:
Originally Posted by jezz
Weird....they did say they have been having HUGE issues with the system.....maybe it's a glitch.
j
Got 4 pizzas today and 20,000 pts. Will I get 20,000 pts again if I go and get 4 more pizzas tomorrow?
yes, I got 11 pizzas from 4 transactions.Quote:
Originally Posted by Lovetoshop
Love that you are going to donate, hope it was a Food Bank, they would be soooo grateful
Haha,they must be a little overwhelmed-not only am I getting an error message when I click the link in the confirmation email,I can't view the Extrafoods or Nofrills websites due to "system difficulties".
Great deals everyone. Scarecrow what type of pizza qualifies for the points and where did you buy it from? Does it apply for a new PC plus member? Thank you.
I still don't have mine either. I have asked them to resend through the website when I log in, asked three times, still not recieved email. Also emailed them through the website on Monday, 2 different emails, 2 different problems, and have received no response at all from them, not even an acknowledgement of email sent. Am missing points because of a cashier error and can't get any response at all from them. I don't have 3 hours to spend on hold waiting for them on the phone. Am so unimpressed at this point with the problems and their inability to resolve them. Much of the issues could have been anticipated (like the high volume using the site to register when then rolled it out at most stores across country) and their customer service seems to be absent.Quote:
Originally Posted by cookiemonster