Originally Posted by
olivercat
Today I recieved an email from PC Plus asking me to call to have my account reinstated. (I doubled checked the telephone number to ensure it matched the number on the website.) my points had been placed on hold due to activity---I redeemed $60 worth of points on Wednesday. I was caller number 84! It only took about 15 minutes on hold to get to a rep. She said no problem unlocking the account, and YES their system had been hacked. It was suggested that I changed my password and checked my account balance on a regular basis. She also said their phone system is being overloaded with calls. I know it is a PC issue, but iI felt horrible for her, can you imagine having to deal with this issue all day long.....