Originally Posted by
lindseyc
I am frustrated with the program. The first time I went to use my card I had grabbed a bunch of high points items that I actually needed and I spent way more than I normally do at one time, to take advantage of the $100/20,000 deal. I handed the cashier my card, paid for my purchases with my CC and then asked for my points card back.
The cashier said to me, oh I forgot to swipe it! It was $174 worth of groceries! She was having an ongoing animated conversation with her friend in line behind me, and thus why she forgot to swipe it. (This after she made 5 mistakes when scanning my stuff and I had to keep unpacking things and handing them back to her)
So she says to me, you can go online enter your receipt number and the points will show up. I asked her if she was sure, because I was prepared to have her redo everything, she said yes. Well turns out you can only send an inquiry, and they turned me down with two hours because there is no record of the card being swiped. Well duh, that was the whole problem.
I will now be taking advantage of the gift card glitch to get some points back. =)