Originally Posted by
nonprofitjen
Decided to try the Click and Collect for a shop, as I had the 10,000 points offer for my first order over $50. Not sure that I will ever use the service again though. They charge an extra 25% to your order when they charge your card (you will get it back in a few days), and the bonus points aren't automatically applied. Plus, let's not forget it's a $3 pick up fee.
Phoned customer service to inquire on the delay of points and the extra $'s charged. I have to say, their customer service was excellent, and a manager even called me back the next day to say that they were changing how quickly you get your bonus points offer. What does everyone else think?