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Thread: New Cash Register Software System

  1. #31
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    Crap.

    New system does not let you use a coupon if the product is on sale

    Bought old spice deodorant. On sale for 3.99

    Gave cashier a coupon and system changed the product price to regular (7.29) minus a 75 cent coupon.

    Happened with other products too.

    Cashier made an error and redid my entire transaction even though I told her I would lose the points given to me on the previous one. So I just wasted half an hour to spend more money and lose points. Train your staff shoppers.
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  2. #32
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    Another thing: I bought two times that were $3.99. Both had manager stickers for 50 per cent off

    One came up as 1.99. The ones as 1.49

    The system literally can't do math
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  3. #33
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    Quote Originally Posted by torontogal12 View Post
    Crap.

    New system does not let you use a coupon if the product is on sale

    Bought old spice deodorant. On sale for 3.99

    Gave cashier a coupon and system changed the product price to regular (7.29) minus a 75 cent coupon.

    Happened with other products too.

    Cashier made an error and redid my entire transaction even though I told her I would lose the points given to me on the previous one. So I just wasted half an hour to spend more money and lose points. Train your staff shoppers.
    Are you saying the system automatically changed the price? Or the cashier changed the price?

    I used 3 manufacture coupons today on 3 products on sale and had no issues. The only thing was that the cashier had to enter the coupons in the end.
    Ciel and dededi like this.

  4. #34
    Smart Canuck Valerey's Avatar
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    Quote Originally Posted by erusmus View Post
    So it means that in the new system you get points for store coupons and they count towards your total purchase( i.e if you have yo spend 30$ or 60$ etc)?
    Can anyone help me in this regard? Thanks
    It appears so!

    I just went to SDM today, my base points adds up to everything I bought before coupons. I did not use any manufacturer coupons, they were ALL "managers" coupons as they used to call it. I spent $44 and got 740 base points.

    Yay for that, but Boo for the fact that if I had known that, i would have made sure to spend an extra stupid dollar to get my personal bonus points today! Urghh! lol

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  5. #35
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    Quote Originally Posted by joandstef View Post
    Are you saying the system automatically changed the price? Or the cashier changed the price?

    I used 3 manufacture coupons today on 3 products on sale and had no issues. The only thing was that the cashier had to enter the coupons in the end.
    The cash register magically increased the prices. She insisted she didn't do it manually
    Ciel likes this.
    Apply every possible promo code to your cart, at every store that you visit (and get points for cash back on top of that?). It's sweet and easy with HONEY.

    Always use Ebates and get cash back at over 600 online stores! Use this link to get $5, FREE

  6. #36
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    Quote Originally Posted by torontogal12 View Post
    Another thing: I bought two times that were $3.99. Both had manager stickers for 50 per cent off

    One came up as 1.99. The ones as 1.49

    The system literally can't do math
    If the system can't do math, but works for your favor, I am not complaining
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  7. #37
    Smart Canuck GeorgiaK's Avatar
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    I think they are rolling out the new system in a few test stores to work out the kinks. We probably won't see it here in Quebec for a few months at least since they need to ensure everything is translated to french.
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  8. #38
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    Quote Originally Posted by torontogal12 View Post
    The cash register magically increased the prices. She insisted she didn't do it manually
    So the price in the system is wrong...did you ask for a SCOP?
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  9. #39
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    Quote Originally Posted by torontogal12 View Post
    Crap.

    New system does not let you use a coupon if the product is on sale

    Bought old spice deodorant. On sale for 3.99

    Gave cashier a coupon and system changed the product price to regular (7.29) minus a 75 cent coupon.

    Happened with other products too.

    Cashier made an error and redid my entire transaction even though I told her I would lose the points given to me on the previous one. So I just wasted half an hour to spend more money and lose points. Train your staff shoppers.
    it must be your store,, i shopped yesterday ,, evrything was on sale and i used coupons,, np
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  10. #40
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    Quote Originally Posted by Decaf View Post
    So the price in the system is wrong...did you ask for a SCOP?
    No SCOP because if I chose not to use the coupons it was the right price. So that's what I had to do
    @aga ria the issue is that if you can't predict whether the cash register can do the math correctly, your subtotals will be wrong when you're trying to reach minimums
    Ciel and agarla like this.
    Apply every possible promo code to your cart, at every store that you visit (and get points for cash back on top of that?). It's sweet and easy with HONEY.

    Always use Ebates and get cash back at over 600 online stores! Use this link to get $5, FREE

  11. #41
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    Quote Originally Posted by torontogal12 View Post
    No SCOP because if I chose not to use the coupons it was the right price. So that's what I had to do
    @aga ria the issue is that if you can't predict whether the cash register can do the math correctly, your subtotals will be wrong when you're trying to reach minimums
    Oh, I see what you mean now. It can go under the minimum amount you are aiming to spend if the system can't do the math.
    Ciel and torontogal12 like this.

  12. #42
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    Quote Originally Posted by Valerey View Post
    It appears so!

    I just went to SDM today, my base points adds up to everything I bought before coupons. I did not use any manufacturer coupons, they were ALL "managers" coupons as they used to call it. I spent $44 and got 740 base points.

    Yay for that, but Boo for the fact that if I had known that, i would have made sure to spend an extra stupid dollar to get my personal bonus points today! Urghh! lol

    Do the "managers coupons" show up on a separate line item on the receipt? Or are they being "netted" with the item's price? Thanks!

    I shopped at 2 different store yesterday and haven't seen the new system yet.
    Ciel likes this.

  13. #43
    Bean bun going offline Ciel's Avatar
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    Quote Originally Posted by torontogal12 View Post
    Crap.

    New system does not let you use a coupon if the product is on sale

    Bought old spice deodorant. On sale for 3.99

    Gave cashier a coupon and system changed the product price to regular (7.29) minus a 75 cent coupon.

    Happened with other products too.

    Cashier made an error and redid my entire transaction even though I told her I would lose the points given to me on the previous one. So I just wasted half an hour to spend more money and lose points. Train your staff shoppers.
    The change in price due to coupon used would shock me enough to say I'm not buying the item at that price. Take it out. So sorry for you to have had that discovery at the till, @torontogal12 ! Valid points about your time and points too.
    2021-Bring on the sunshine, sweets & online shopping.

  14. #44
    Smart Canuck Valerey's Avatar
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    Quote Originally Posted by engo View Post
    Do the "managers coupons" show up on a separate line item on the receipt? Or are they being "netted" with the item's price? Thanks!

    I shopped at 2 different store yesterday and haven't seen the new system yet.
    @engo Here is my receipt from yesterday...

    Name:  IMG_8339.JPG
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  15. #45
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    Quote Originally Posted by Valerey View Post
    @engo Here is my receipt from yesterday...
    Thanks!!!
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