New Cash Register Software System

[jsmile]

At my local Shoppers, they implemented a new software for their cash registers. I used to be able to instruct new cashiers how to enter certain things, but it looks like I will have to re-learn as well. LOL Hopefully, the transition is smooth and doesn't impact coupons, redemptions, etc. too much. The cash/mc/gc buttons are all on the right hand side now going vertically. Your optimum points/number is is the middle of the screen. The itemized item screen looks looks bigger. Didn't catch anything else.

[Anna Michele]

Interesting

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[Cata]

^ it seems to be a much complicated system, specially when entering coupons, a simple transactions with just two coupons took about half hour

[amira84]

Havent shopped at sdm since Friday. Hmmm..i just hope that it's a good change. Not a complex stupid kind of system.

[agarla]

Yes, I agree. I went to SDM the other day using my rain cheque and 4 manager's special coupons plus a manufacture's coupon and it took forever.

^ it seems to be a much complicated system, specially when entering coupons, a simple transactions with just two coupons took about half hour

[web3]

^ it seems to be a much complicated system, specially when entering coupons, a simple transactions with just two coupons took about half hour

That's brutal.

[amira84]

Hmmmm.... may be.... as usual... headoffice guys didn't educate their cashiers but installed this new system. Now poor cashiers are trying to figure out everything on their own. Can it be a possibility?


(I haven't seen this new system, didn't go to sdm in these 2,3 days so i may be wrong here. Lol)

[agarla]

I think they did as the cashier had a new manual on her side. She just had to check everything before she enters as she was still learning and she also had to ask questions to manager.

Hmmmm.... may be.... as usual... headoffice guys didn't educate their cashiers but installed this new system. Now poor cashiers are trying to figure out everything on their own. Can it be a possibility?


(I haven't seen this new system, didn't go to sdm in these 2,3 days so i may be wrong here. Lol)

[jsmile]

^ it seems to be a much complicated system, specially when entering coupons, a simple transactions with just two coupons took about half hour

Yikes. Think about this. HOw much is your time worth? If you get paid $20/hour, than you just lost $10 worth of your time.. I have a like/hate relationship with coupons. Even though coupons are "free", time required also has a value too (an opportunity cost)

[Silk]

I made a purchase last night and used a raincheck and had no problems - it was quick and my coupon code worked.

Silk

[collegekid]

Dropped into SDM last week and also noticed system has changed. I remarked to the very experienced cashier (she's been there for ages) that it looked like a new system. She said yes, it's the third day and we've had zero training!

[Ciel]

Dropped into SDM last week and also noticed system has changed. I remarked to the very experienced cashier (she's been there for ages) that it looked like a new system. She said yes, it's the third day and we've had zero training!

Employees in high-traffic stores must be having frantic coffee break exchanges about the new system.

[Ciel]

At my local Shoppers, they implemented a new software for their cash registers. I used to be able to instruct new cashiers how to enter certain things, but it looks like I will have to re-learn as well. LOL Hopefully, the transition is smooth and doesn't impact coupons, redemptions, etc. too much. The cash/mc/gc buttons are all on the right hand side now going vertically. Your optimum points/number is is the middle of the screen. The itemized item screen looks looks bigger. Didn't catch anything else.

Great catch on the new system. Have to see if it has landed here in Hamilton.

[CrazyQT]

Great catch on the new system. Have to see if it has landed here in Hamilton.

Some have some haven't yet.

[ReallySC]

Was in three different Shoppers on the weekend in my area and two of the three had the new system. At one of the stores that had the new system, they were well staffed with all registers open and a mgr close by to help if needed. I ended up using six coupons, including a few internet coupons (that topic has come up recently on whether they are continuing to accept)...while I could tell the cashier wasn't 100% sure how to enter the coupons, it didn't take long for her to get them loaded.

But the receipt had a different look to it with the way the coupons were listed (ie. like payments vs. reducing the subtotal). What's good about that is you can clearly see your 'eligible' amount spent for points. If that makes sense to anyone other than me