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Fri, Apr 5th, 2019, 09:32 PM #2431
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Sat, Apr 6th, 2019, 07:39 AM #2432
I think it's an issue/bug with the seniors' day discount that has recently been causing less points to be given. I had the same thing happen twice, both times when using the seniors' day discount to buy regular priced milk with the 20x points on milk personal offer.
On March 21 (I only bought milk):
3 milk regular $4.39, so $4.39*3*.8 = 10.53
Regular points: 120 (should have been 150)
20x points on milk offer: 2280 (should have been 2850)
On March 28 (I only bought milk):
2 milk regular $4.39, so $4.39*2*.8 = 7.02
Regular points: 75 (should have been 105)
20x points on milk offer: 1425 (should have been 1995)
Both times I had the in-store bonus point of 1 to indicate the seniors' day discount was applied. Both times I was missing a total of 600 points, which I received after a points inquiry. I don't know if the bug also reduces regular points and bonus points received from products that are on sale (i.e. that aren't discounted by the seniors' day discount) that are purchased in a transaction with products that had the seniors' day discount applied.Last edited by My two Canadian cents; Sat, Apr 6th, 2019 at 07:47 AM.
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Sat, Apr 6th, 2019, 08:35 AM #2433
Yes, I noticed this too, April 4th and March 28 I received 570 points, March 21 - 855 points and all other previous Thursdays 855 points. I guess I will have to do a points inquiry too, makes me question all my purchases now, guess we can't trust Shoppers Drug Mart, how sad. I know it is not many points, I just want to know their system is working properly so we are getting what we deserve.
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Sat, Apr 6th, 2019, 08:42 AM #2434
- Join Date
- Sep 2008
- Location
- Fredericton, NB
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I also had a problem with milk on my last SR shopping. I purchased a $50 cosmetic product and then 4 milk at $3.xx to make sure I had a total of at least $50 after the 20% discount. The register did not prompt the cashier to give me my $10 GC and she said it was because milk does not count.....I have done this all along and I know it counts. Anyway, I will not make that mistake again; staying away from milk during the SR promotion.
I did a point inquiry and got the same message. Milk does not count.
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Sat, Apr 6th, 2019, 11:49 AM #2435
Thank you all for your insights! They are so helpful! How bizarre that milk doesn't work anymore, I've done that on Sr day so many times! (however, probably not in the last month, since my dad had open heart surgery). Weird that we get some points for the milk, but not quite all. Hope everything goes well today. I'm buying more milk. It better count, or I'm going to have to redo my whole shopping strategy!
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Tue, Apr 9th, 2019, 03:46 PM #2436
I have this offer tomorrow buy one get one free, I am wondering if I buy 4 , can I get 2 free? Or this offer only apply buy one get one free?
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Tue, Apr 9th, 2019, 05:18 PM #2437
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Thu, Apr 11th, 2019, 11:26 AM #2438
- Join Date
- Nov 2014
- Location
- Ontario
- Posts
- 12,753
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- 30881
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Did anyone else have a double offer for the 20x Points on Milk at SDM TIA
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Thu, Apr 11th, 2019, 12:24 PM #2439
- Join Date
- Apr 2008
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- GTA
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- 3514
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Thu, Apr 11th, 2019, 12:57 PM #2440
I got the offer 6000 For every $20 spent onTropicana, Pure Leaf or Pepsi Beverages
Good For: All sizes and varieties on Pepsi, 7UP, Gatorade, Schweppes, Crush, Mountain Dew, Mug, Dr Pepper Beverages, Bubly Sparkling Water, Montellier Carbonated Natural Spring Water, Tropicana and Pure Leaf iced teas
I see a trip to SDM to cash in my FPCs from the Pepsi/Tostitos promo.
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Thu, Apr 11th, 2019, 05:05 PM #2441
- Join Date
- Nov 2009
- Location
- Toronto
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- 1,794
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- 2069
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- 4 (100%)
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Thu, Apr 11th, 2019, 05:45 PM #2442
Re: Senior's discount point shortage.
I looked at everyone's examples. It looks like a programmer coding error IMHO. They are giving the senior discount on say milk, $4.39*.8=$3.51. Then calculating the points, likely reading the '1' senior's flag telling them they should get 20% less points and they are discounting the price again before calculating the points.
Example, $3.51 should be 3*15*19=855 points on milk
with programmer error, discounts milk again to calculate points, $3.51*.8=$2.81=2*15*19=570 points on milk
Butter example above, 8 butter with discount $25.54, 600pts/$3 on butter
Incorrectly discount again for points 25.54*.8=$20.43, then div by $3=6.81, round down to 6, 6x600=3600pts
Hopefully problem is shortlived.
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Thu, Apr 11th, 2019, 05:46 PM #2443
- Join Date
- Nov 2014
- Location
- Ontario
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@Miss Molly yes at SDM it works as cash
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Thu, Apr 11th, 2019, 07:40 PM #2444
Thank you! What a nightmare to try and explain to customer service! Hopefully the right person figures this out and fixes it! your explanation makes a lot of sense to me!
I went back on Monday and my cashier remembered my troubles said there was a system error Thursday that you needed to spend $75 (not $50) to get the 10000 pts, so that was an added complication too! So those that spent over $75 got the points, and those that were less than $75 didn't, even though flyer said $50. Friday I had a pts adjustment for 10000 on my account, so I assume when they noticed the glitch they went through the Thursday transactions.
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Thu, Apr 11th, 2019, 07:43 PM #2445
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