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Thread: Potential Chocolate Promo Problems (renamed)

  1. #76
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    Quote Originally Posted by Miss Molly View Post
    I do believe there was a screw up somewhere, whether it was in the number of points or by not putting a limit on the chocolates. I mentioned this in another post, I went to 1 store and all the stickers were removed and only the regular price was shown, so I took 4 to the cashier and asked if they were still $2 each and 8000 BPs. She put it through and it worked. At a second SDM they had the stickers up with an expiry of September 14th and it wasn't on as many of the bars as there were on the weekend. They also said you had to buy 2 for them to be $2 each, for 1 it was $2.49.

    I think that by doing this they are trying to minimize the damage which is only going to happen if they get more stock in.
    It does state in the flyer that the price of the choc. bars is 2/$4, or 1 for 2.49 - that is not new.
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  2. #77
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    Quote Originally Posted by mutchdutch View Post
    It does state in the flyer that the price of the choc. bars is 2/$4, or 1 for 2.49 - that is not new.
    Ah, okay, I didn't know that.

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    Promo points will not be taken away. As has been said before, they've had plenty of time to stop this. It is now Wednesday the 12th. The promo has been on since the 8th. And from what I understand from posts on here, they haven't limited it to one transaction either. Stores may be limiting the amount you can buy, but it doesn't sound like the qualifying bars are being limited to 8000pts per transaction, no matter how many bars you buy (see other posts on this forum for verification).

    I'm thinking there probably wasn't a mistake either. IF there was, they would have made a correction already. This past Monday at the latest (as it was the weekend).

    As far as stores refusing to sell chocolate bars, report them to head office. There is absolutely NO reason for them to refuse a sale. They do not have control over how many points a person gets. What they do have control over is the limit to how many a person can buy. And feel free to tell them that you will be reporting it. To actually take merchandise out of a customer's hands/cart is disgraceful and a good way to lose customers.
    Last edited by luckbealady; Wed, Sep 12th, 2012 at 09:25 PM.

  4. #79
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    IDK why everyone is in a panic, if it was a mistake it would have been stopped by now.

  5. #80
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    just so Toronto Shoppers are aware... I went into 2 SDM today (for completely unrelated issues but did cruise by the chocolate section since I know there was a stir about this issue on here)

    SDM on Bloor @ Spadina had no more bars out & they also had no signage and/or tags on the shelf for the promotion
    SDM on Bloor between Delaware and Dovercourt (between Ossington and Dufferin subway stops) also didn't have any bars & no tag signage

    cheers! Hope that saves some people the looking at these locations

  6. #81
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    I hated chocolate before this promo and now I hate it even more, lol I cant wait till payday! My city is stocked, I guess no one in my town knows about the promo lol.... I will get some sweet brown death this week
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    sssshhhhssss gameprogirl they might find out. they are even cheaper next week
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  8. #83
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    Quote Originally Posted by gameprogirl View Post
    I hated chocolate before this promo and now I hate it even more, lol I cant wait till payday! My city is stocked, I guess no one in my town knows about the promo lol.... I will get some sweet brown death this week
    Where exactly do you live??....LOL
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  9. #84
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    Quote Originally Posted by flyingdutch View Post
    just so Toronto Shoppers are aware... I went into 2 SDM today (for completely unrelated issues but did cruise by the chocolate section since I know there was a stir about this issue on here)

    SDM on Bloor @ Spadina had no more bars out & they also had no signage and/or tags on the shelf for the promotion
    SDM on Bloor between Delaware and Dovercourt (between Ossington and Dufferin subway stops) also didn't have any bars & no tag signage

    cheers! Hope that saves some people the looking at these locations

    The same thing happened at my shoppers I was in there today and almost all the sale tags were missing. I still bought some bars that had no sale tag and got the points. I went back there later they had no more bars but they put all the sale tags back up. I read another post and i think they are adjusting them for the lower price this weekend.
    Last edited by Tommycoupons; Wed, Sep 12th, 2012 at 10:53 PM.
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  10. #85
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    You know, I'd say if anything this promo has shown Shoppper's HO that they need to keep a closer eye on their franchised stores. It sounds like quite a few stores (or perhaps it's just a handful, but that's still enough) have decided to do business in whatever way they please.

    I hope these stores that are refusing to sell, or telling customers they can't earn points because it was a mistake, or perhaps taking the points promo out of their system (that's just my own conspiracy theory as to why some people might not be seeing points) are reported to HO. While stores may have the right to limit quantities per transaction/person, I highly doubt they are allowed to complete the practices they are doing right now.
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  11. #86
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    Quote Originally Posted by SimplifiedMommyTips View Post
    I was at SDM downtown this morning and they told me the same thing that HO might take points away because the promo was a typo error instead of 800 point it came it to be 8000 point and they have a limit of 4 bars per day per customer now, I told the cashier that it is not customers fault that they made an error so if they will be taking away points then consumer will definitely complain about it and it can be taken in higher level as they do not honor their written promotion. I purchased 20 bars yesterday and this morning 4 bars and still got the points. I don't know if they are just saying does to keep customer from not buying..
    A typo would be on the flyer...not

    On the flyer
    On the website
    Programmed in the computers
    Printed on in-stores displays....

    Does SDM think we're morons?
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    I went to tonight and bought Ritz, the Ritz includes the peanut butter sandwich type (not the cheese) and the 60 percent less salt and regular. I bought enough to come out 1000 points ahead on my redemption. I donated some. I am not saying how many but why just get chocolate bars when you can do ritz. I got all the points. I did do eight chocolate bars but in my store there we no limits and they had some. All shelf tags were there and the employees laughed when I told them of everyones fears. The employees are like why would shoppers take points away they are selling the product. He then said do I think they thought the chocolate bars out. He said no. Gum and Ritz though are just a valuable.
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  13. #88
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    Quote Originally Posted by peachies View Post
    Where exactly do you live??....LOL
    I live in NW Ontario lol come on down, we have 21 shopper's I believe, with 150+ bars at each If I had a few bucks to spare, I could potentially clean them all out and be a shoppers optimum millionaire but..... I just want a few bars, I'm more interested in the crackers this weekend, plus my husband would have a baby cow if I came home with hundreds of bars. (he loves chocolate and I hate it lol) I'd wake up one morning to find his bloated chocolate covered body curled in the fetal position.
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    Quote Originally Posted by gameprogirl View Post
    I live in NW Ontario lol come on down, we have 21 shopper's I believe, with 150+ bars at each If I had a few bucks to spare, I could potentially clean them all out and be a shoppers optimum millionaire but..... I just want a few bars, I'm more interested in the crackers this weekend, plus my husband would have a baby cow if I came home with hundreds of bars. (he loves chocolate and I hate it lol) I'd wake up one morning to find his bloated chocolate covered body curled in the fetal position.
    You just need about 8 bucks to get started or 8,000 points ..and you do it over and over again i.e just redeem the points ..get more BP ..and rinse and repeat.

    My stores also have lots in stock , I bought 24 over the weekend , that's all I need and did 2 super $ 50 redemptions withe the BP.. ..there were close to 400 bars at my store over the weekend , but didn't want to go overboard and do something just for the sake of it

    They still have lots in stock , but I can't see any of the crackers anywhere ..I will probably get 12 of them ( crackers ) if they stock them at my nearest SDM .. And not anymore than that

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    Quote Originally Posted by krazytwacy View Post
    I went to tonight and bought Ritz, the Ritz includes the peanut butter sandwich type (not the cheese) and the 60 percent less salt and regular. I bought enough to come out 1000 points ahead on my redemption. I donated some. I am not saying how many but why just get chocolate bars when you can do ritz. I got all the points. I did do eight chocolate bars but in my store there we no limits and they had some. All shelf tags were there and the employees laughed when I told them of everyones fears. The employees are like why would shoppers take points away they are selling the product. He then said do I think they thought the chocolate bars out. He said no. Gum and Ritz though are just a valuable.
    Aren't the Ritz $ 3.49 or something like that right now ? ..good for you that you donated some
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