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  1. #1
    Smart Canuck
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    Was at rcss today. Cashier said they are no longer allowed to adjust the value of a coupon down if the price of the item is lower. Anyone else have this issue? Customer service manager looked at cashier like she had 3 heads and put it through as she hadn't heard about this new policy. not convinced it is real and have learned to never go to this cashier again.
    This thread is currently associated with: Real Canadian Superstore RCSS


  2. #2
    Must Coupon, Must Save :) SassyAshley's Avatar
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    My feeling is if the CSM was willing to do it, the cashier is making up rules. The first person to be told should be the CSM.

  3. #3
    Smart Canuck
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    Quote Originally Posted by SassyAshley View Post
    My feeling is if the CSM was willing to do it, the cashier is making up rules. The first person to be told should be the CSM.
    I hope so. I now know to avoid this cashier at all costs. Brought back memories of previous issues.

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