not onsale they are 10.19 (or atleast at all the SOF i've been to) if it's onsale you can purchase it without using your SOM card to get the regular...
i think you did the right thing about complaining.. that man is the first person people see for the hotel he represents the hotel and no hotel wants...
i agree with DiannaS, juice has an expiry date on it and won't last sitting on the shelf for 2yrs! most things like juice have a 6-8 month expiry on...
last time i was out shopping instead of returning the cart to get the quarter back i just gave it to the person who was walking up to it while trying...
i have a feeling they might have went this route to cut down on amount claimed (people having to put in effort to claim the coupon open up a websaver...
another thing i noticed.... i was going through an old coupon stash i had when i was cleaning and i found some old $10 printables for them.. expired...