Frustrated with Save.ca Anyone else?

[Angela273]

I haven't had any real problems. The orders take longer, but they have always arrived for me.

[roseofblack25]

I tried changing to my other "spam" email and it said it was already registered too?!?!?!! which is weird because I use that email for nothing other than contests so wtf??????

[angied85]

I'm having problems with save.ca too! I can log in, but once I go through and choose the coupons I want it says : You have not selected any coupons yet.
I'm getting very frustrated and cannot order on either mine or my BF's account..they better fix this soon!

[dilbrt]

I'm having problems with save.ca too! I can log in, but once I go through and choose the coupons I want it says : You have not selected any coupons yet.
I'm getting very frustrated and cannot order on either mine or my BF's account..they better fix this soon!

Mine is doing the same thing.

[jojos_n_kelowna]

Me Three!

EXACTLY the problem I'm having. No matter what I do... log in, log out, try and update my info, go to the site from certain links, go to a different computer, etc, I CANNOT get my coupons ordered. I would really like to get the mars FPC one listed on the blog but, alas, I can't get save.ca to work

[user-id]

was able to order the FPC for the mars bar, plus a few other $ off save.ca coupies yesterday.

whew!

http://save.ca/marsacts/home

[Islandgirl]

I can't log in..........boooooo!

[French Lady]

I don't have any problems ordering the coupies, but I have noticed that they're taking longer to come. Yep, it would be better if several could be put in one envelope.l

[dilbrt]

Working for me now! Hopefully the issues have been fixed for others too.

[danam314]

Update... I emailed them and they fixed it. Not sure what they did but then I updated my Birth Date and Gender it actually said "Account updated"!!! I've never gotten that message before. Thankfully it didn't take too long to hear from them. 36 hours. Hopefully others will have the same luck getting theirs fixed.

Hello,
We have looked into the matter, please try again and update your birth date and gender onto your account. If you encounter difficulty still, please let us know and we will look further into it.

Regards,
Save.ca

[email protected] is the support email. Make sure you include your email address/login name and be as specific as you can.

[Fozzie]

yep I really want the free mars one and nope no way at all around it for me...driving me insane

That's exactly what happened to me yesterday. I e-mailed support. Hopefully they will add my additional personal information and send me my free Mars bar coupon - that's what I asked them to do.

Incidentally, I e-mailed them once to ask if they could possibly give me a complete listing of all the save.ca pages they have...guess what link they gave me? Yep! Smart Canucks!

[kool_105]

good thing i read this. i never read the blog, and didn't know about free mars.

[amanda55]

How does one go abut changing their name on their save.ca account. My mothers last name recently changed and every time i update her profile it keep sreverting back to the old name. HELP PLEASE

[roseofblack25]

Update... I emailed them and they fixed it. Not sure what they did but then I updated my Birth Date and Gender it actually said "Account updated"!!! I've never gotten that message before. Thankfully it didn't take too long to hear from them. 36 hours. Hopefully others will have the same luck getting theirs fixed.

Hello,
We have looked into the matter, please try again and update your birth date and gender onto your account. If you encounter difficulty still, please let us know and we will look further into it.

Regards,
Save.ca

[email protected] is the support email. Make sure you include your email address/login name and be as specific as you can.

so there is hope that they will try and fix mine too!! good cause I would like to order some coupons and I tried again this morning and am getting the same run around message on the site

[Justine]

good thing i read this. i never read the blog, and didn't know about free mars.