Hi, sorry if this question has probably been posted before but if I want to redeem $20 worth of points, is it before or after tax? i.e.: If my total is $19 + tax can I use $20 in points or does it have to reach $20 before tax? Thanks in advance!1
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Hi, sorry if this question has probably been posted before but if I want to redeem $20 worth of points, is it before or after tax? i.e.: If my total is $19 + tax can I use $20 in points or does it have to reach $20 before tax? Thanks in advance!1
You need to reach $20 before taxes to be able to redeem.Quote:
Originally Posted by staceymic
I can redeem $20 after taxes.
Thanks both! I will try before tax and if they say it isn't enough, I will tell her to ring up extra boxes of KD (PM'd from WM @ .50) to reach the twenty. :)
Quote:
Originally Posted by staceymic
I've redeemed at $20 when it included taxes and bottle deposits.Quote:
Originally Posted by super807
I used my offer for 5000 pts WUS $20 on Health, Beauty, Personal, etc. I bought Jason natural body wash and Jason shampoo, totalling $21 and did not get my points. I called PC and they awarded my points, no questions asked. Had the points within half an hour. I suspect the points weren't awarded because the items were from the natural/organic section, but that's not fair since those items come at a premium price!
I believe torontogal posted this and I thank her for her tip.
I scan my PC Financial MC at self checkout since it's tied to PC points. I scan one item and you don't see points right away. They you press "Press to Pay. The points will show on screen. Then you press the back button and continue with the rest of the item. All items with points should show up one a time. Then I check my receipt and all points are there. Ever since that tip, I never had any missing points issues. I did this with Goldfish yesterday. Get 500 personalized bonus points, get 300 in-store bonus points, and used $1 WUB2 coupons.
Twas not I, but indeed a good tip!Quote:
Originally Posted by couponmummy
OK. I did a search and it was Valerey. Thank you Valerey for this hassle free tip.Quote:
Originally Posted by torontogal12
You're very welcome!Quote:
Originally Posted by couponmummy
Works well doesn't it? I have so-so cashiers at Independent, but seems like the ones running the Self Checkout are Fan-Freaking-Tastic! Even when I stop my order part way through, they are more than happy to assist. :)
ditto, at our RCSS ... any time I've had BIG issues with this program, I almost always have ended up working with the cashier assigned to the self-checkout, who is also keeping an eye on Two groups of Four stations, while they've helped deal with my "issue". Seems they are the most knowledgeable, and 'motivated to help' personnel !? I usually don't opt for the self-checkout, as it requires the 'monitor' to get involved when one is price matching or couponing, which most here do regularly. Doesn't play well when they're busy with issues at multiple 'stations'! What's the solution?Quote:
Originally Posted by Valerey
[QUOTE=Valerey;5829367]You're very welcome!
Works well doesn't it? I have so-so cashiers at Independent, but seems like the ones running the Self Checkout are Fan-Freaking-Tastic! Even when I stop my order part way through, they are more than happy to assist. :)[/QUOTi
it depends, I went to self checkout twice, first time I had a coupon hater cashier, and my most recent trip there was I got a great cashier there. I had loads of FPCs to redeem and also trying to earn some points and I remember members had been saying that its easier to be at self checkout when it involves points. So I went up to him ask if I can check out there with all those coupons I have. I mean, he can easily tell me to just go to a regular lane for that, but instead he have took a step over, he made a phone call and walked over to one of the lanes, told the cashier that he got permission from the manager to close the whole lane for me to checkout! I m was so thankful, I didn't expect that at all, since I have not experience much good customer service at Loblaws before. at first it was a old asian lady as a cashier and after she heard from that guy about I have lots of coupons, she didn't look very impressed...sigh....luckily, when it got to me, she had to do a shift change, now is a younger women, I remember her from before who handled my coupons, and is a very nice lady! all of a sudden I felt so relieved. She made my checkout process such a breeze! I offered some free stuff but she was not allow to take anything from customer.
i FINALLY got awarded the 45,000 points I was missing. I made my inquiry on December 11th, and got the points on February 18th. Called over 10 times and dealt with over 10 people.
WOW. So relieved.
that took a long time, lol, but how can they owe you so much points, from what they have told me on the phone last week, they are still having "back logs" so expect delays on replies.Quote:
Originally Posted by ericaraina
Keep the names of your new "favourite" cashiers. Or, their name may be on your receipt.Quote:
Originally Posted by cinpow
Try to shop when they are working.
Also, fill out the comment card or the survey where you can win by participating on a monthly basis. You can tell them about the service you received in the survey. On the back page of your flyer, there is the customer service toll free number. They get a lot of complaints. They would be really happy to get a compliment about a cashier or a store providing you with excellent customer service, I think.:)
Ditto to the above comments - Loblaws cashiers are by far the best with coupons (IMO).
I will need to make a note to take down some names next time I'm in store and send in positive feedback :)
It's so easy to rant, but we also need to acknowledge good work!
On Jan. 29 in RCSS, the cashier had just finishing scanning my large order and asked me if I wanted her to check my points, OK'd, then said I could redeem 50,000, which I OK'd, and momentarily later the cash register computer crashed... she had to call over a superior from CS who finally got it working again. I paid and left store. I noticed that the redemption amount of $50 was not taken off the bill, but not a big deal as I would use it next time. When I got home, I logged into my PCPlus account and was horrified to see 50,000 pts were redeemed that transaction but nothing of mention on the bill. I immediately initiated an online points inquiry, and it is still unresolved. I've scanned and sent them my receipt. I've talked to in-store staff who acknowledge the problem and have informed the points program of the error, but it takes forever to get resolved. I've called in at least 4 times, at least eventually they've given me 5,000 pts as a goodwill gesture and to shut me up for a while, but this was a week ago and still no word. The customer service for this loyalty program is truly pathetic!
Used my first $20 in points - wonderful! :)
I got this offer! Hmmmm saturday is tax free! will have a look and see what baby clothes they have,,,,
For EVERY $25 spent on Joe Fresh Apparel and Accessories
Excludes Beauty Products
https://www.pcplus.ca/Loyalty/OfferT...5414_LG_EN.JPG
10,000 pts.
OMG that's horrid. Keep calling.
BTW looks like they still haven't finished their "investigation" into my account. i replied to them and did all their work for them but they still didn't bother replying to me. Can't afford to wait on hold during busiest 3 weeks of the year for meQuote:
Originally Posted by seamack3
i got the same one, last time I think I did see some winter clearance!Quote:
Originally Posted by aussie
Whoooo hooooo..I got the Joe Fresh one too!!. I'm not sure if its a coincidence or not, but i purposely bought a tshirt on clearance for 4.00 last week in hopes I would get a Joe Fresh offer. Either way, I will be buying lots as I need clothes and so do my 2 DS's. Pumped :cheesygrin:
Can that offer be found on their website?
500 personalized bonus points for Becel margarine, 680/907g, on sale for 4.99 with in-store 500 bonus points in Provigo/Loblaws flyer
1000 WUB $5 personalized bonus points for Humpty Dumpty, on sale for 2.99 with in-store 500 bonus points in Provigo/Loblaws flyer.
I need socks, and my fiance needs underwear, etc. I'm gonna try to use that Joe Fresh offer on Saturday. Wish me luck on the madhouse of no-tax days, and points...
Gah, mine are boring, and repeats - haven't seen the flyer yet.
1200 tropicana oj
1600 purina cat chow
1000 folgers
750 HL salmon
700 nn peanuts
600 pc jam
400 Breton crackers, Pringles
200 for every $1 - tomatoes, potatoes, broccoli, apples
200 pc pop
200 Campbell's soup
Almost missed the bonus on the side = 3k points with every $20 produce.
.
I dont get my offers until Friday, do different prople have different days?
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I don't get an email saying I have them until later, but often mine are there on Thursday.