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Thread: PC Optimum points stolen

  1. #16
    Senior Canuck
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    Hi i have tried to set it eqrn only but cannot find it
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  2. #17
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    I redeem whenever I have $20 as I don't trust the system and find customer service to be annoying. I hope it gets resolved.
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  3. #18
    Smart Canuck Arjon's Avatar
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    Quote Originally Posted by immac2947 View Post
    Hi i have tried to set it eqrn only but cannot find it
    On the website under "Cards"
    Tweets77 and lotsasavings like this.

  4. #19
    Smart Canuck Arjon's Avatar
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    Quote Originally Posted by barbis9 View Post
    I redeem whenever I have $20 as I don't trust the system and find customer service to be annoying. I hope it gets resolved.
    There isn't one approach that's best for all, or even for one person all the time. What you do works for you. Others feel it's more important to save up for big purchases and/or bonus redemption events. I've done both at different times.
    4sure5 and Anna Michele like this.

  5. #20
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    This is why I spend it often instead of saving my points.
    Sorry this happened to you and I hope you get your points back soon
    Poirot likes this.

  6. #21
    Canadian Guru Midnightly's Avatar
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    Quote Originally Posted by Arjon View Post
    There isn't one approach that's best for all, or even for one person all the time. What you do works for you. Others feel it's more important to save up for big purchases and/or bonus redemption events. I've done both at different times.
    i'm one who likes to let them collect.. i have a hard time nickel and diming them away on regular purchases.. i try to save up for something big or since they are usable at the superstore this year possibly christmas gifts (they have a fair toy selection especially at christmas time)
    When life hands you Edward Cullen...throw him back and demand Eric Northman....

  7. #22
    Canadian Genius redhdlois's Avatar
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    Anyone that has changed to 'save points only' and then switched back in order to spend them.........I'm assuming it happens automatically and there's no problem accessing your points ?
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  8. #23
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    Ugh, sorry this happened to you .... I had the same thing when it was PC Plus. I live in BC and my points were spent n Quebec. I have to say when I got through to customer services, they were really good and very efficient at sorting it out. I had my points back in 3-4 days.

    I know this won't help you now, but you can log into PC Optimum on a desktop and set all your cards to collect only. I have done that for all except my PC Financial CC ... if I want to redeem, it is the only card that I can redeem on. I also go into my account regularly and check the cards that are linked, if I don't recognize on, I remove it (last time someone added a card to my account to spend the points).
    walkonby likes this.
    For every friend who opens a Tangerine Account with a $100 deposit using ORANGE KEY:44683723S1 www.tangerine.ca we both get $50!
    Get Swagbucks for doing surveys, searching etc ... redeem points for GCs. If you join, please use my referral link http://www.swagbucks.com/refer/colsgirl.

  9. #24
    Dancing bean paste bun Ciel's Avatar
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    Is it possible to set the card status via desktop now? I seem to have my setting stuck on Earn pts only when I last really looked in June around the time I decided not to continue using the card (but did change my password but forgot it). The setting for PC Plus never changed to allow the user to change the card setting while I was using the card but I think those of you with the apps on your phones can change your settings?
    2019 #Gold

  10. #25
    Teachers Have Class
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    Quote Originally Posted by redhdlois View Post
    Anyone that has changed to 'save points only' and then switched back in order to spend them.........I'm assuming it happens automatically and there's no problem accessing your points ?
    @redhdlois I've switched back and forth between the two with no problem at all being able to access and redeem points.
    Tweets77, sweetmomma and redhdlois like this.

  11. #26
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    This is why I think PC cards should have pin # to redeem points.

    Sent from my SM-A520W using Tapatalk
    momof3heathens and dededi like this.

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