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Thread: Disappointed in Kimberly Clark
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Mon, May 14th, 2012, 09:10 PM #10
A couple months ago I had an issue with Huggies diapers that I bought. I bought a big box and only used two out of the box and found that the dye from the diaper transferred on to my daughters clothes. I e-mailed them and they asked me to mail the box back (they sent me a paper so I had free shipping) and they would "compensate me accordingly." I shipped them out right away, and today I finally got my coupon in the mail ... a $1.00 PRINTABLE coupon. After returning my $40 box of diapers. Awesome.
This thread is currently associated with: Huggies
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Mon, May 14th, 2012, 09:25 PM #2Smart Canuck
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I would contact them again. Seems more of a clerical type error rather than not stepping up to the plate. Even an idiot wouldn't think a dollar is compensation especially since you are return pretty much the whole box.
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Mon, May 14th, 2012, 09:44 PM #3
!!Wow!! $1 lol! sorry laughed at that. how sad
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Mon, May 14th, 2012, 09:57 PM #4Mastermind
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Oy, I'm sure it was just a mistake. Give them a call and explain the circumstances.
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Wed, May 16th, 2012, 10:53 AM #5
The SAME Thing happened to me!!! I was so disappointed. I had a whole box that the tabs wouldnt stick. Who knows how old the product was but i had just bought at a walmart. I even scanned my receipt showing date of purchase and price to them, barcode etc. They never asked for the product back BUT i couldnt use them and i got 2 x 0.50 off coupons! WOWZZERS!
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Wed, May 16th, 2012, 12:53 PM #6Junior Canuck
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It kinda made me laugh too - sorry! I would be upset too ... send them an email
and see what they have to say?!
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Thu, May 17th, 2012, 08:19 PM #7Frosh Canuck
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same thing happened to me, its a mistake, just tell them and they will send you a FPC
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Fri, May 18th, 2012, 11:06 PM #8
Going to call on Tuesday. Thanks!
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