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Thread: PC Plus Programme
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Sun, Dec 18th, 2016, 11:04 PM #7816
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Mon, Dec 19th, 2016, 12:40 AM #7817
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Mon, Dec 19th, 2016, 12:43 AM #7818
After reading Colsgirl's post, I went in to check my card settings and found a pcplus card # I don't recognize. I checked my transactions for the last 12 months and that card has not been used at least during that period.
I physically have my pcplus card on me as well as 2 of the key tags fobs - although I think I might have had 3 fobs when I first got my card and they later changed it to 2 - anyone else remember this? I could be mistaken. The fobs do have a different number than the big card but they are still different from the unfamiliar one on my account.
I have never lost or replaced my pcplus card - can’t figure out where that card # came from. And I am the only user on that account.
At one of the Provigo stores I shop at, I have seen several cashiers scan either their own card or a ‘new’ card when people don’t have a pcplus card. Apparently they are suppose to give the card to the customer but I have never seen that. I’ve seen them use the same card for multiple customers and never once have I seen them offer the card to the customer. When they have done it to me - its happened multiple times - they always have to cancel/undo the transaction when they see I have a pcplus card. I’ve not seen this happen at other Provigo stores I shop at. Someone I know saw this at her store also. We think they are ‘stealing’ points. Anyone else seen this happen at their store?
But I don’t see how one of those cards could end up on my account.
Any thoughts?
SilkLast edited by Silk; Mon, Dec 19th, 2016 at 01:13 AM.
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Mon, Dec 19th, 2016, 04:54 AM #7819
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Mon, Dec 19th, 2016, 06:51 AM #7820
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Lots of bonus points offers as of this morning. Check your accounts. Here is what I got:
1500 pts wus $5 on Dentastix
1000 pts wus $5 on Dentalife
1000 pts wus $5 on Camembert Extra
1000 pts wus $3 on Beggin' Strips
1000 pts wus $4 on holiday funbooks :lifesavers, bubba bubba, skittle
1500 pts wus $4 on M&M's holidays collection.
All expire on 6 days.
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Mon, Dec 19th, 2016, 08:35 AM #7821
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They would have to be added to your account. But like SDM and other cards, it is against the rules to swipe your own card as a cashier. Some LCBO employees were recently fired and face criminal charges for doing it with Air Miles cards.
Have you ever reinstalled the app on a phone or got a new phone with it on? A week or so ago, my phone broke during a routine Android update and needed a complete reset. My pc plus account recognized it as a new phone when I logged in and gave me a new card number for it. Not a huge issue, just deleted the old one but I only noticed it was an additional card when I was going to do a screenshot to show how to put cards into earn only.
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Mon, Dec 19th, 2016, 11:40 AM #7822
I use the PCs debit and those keychain cards easily break
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Mon, Dec 19th, 2016, 02:54 PM #7823
Thanks FP. I DLed the app to a tablet this past summer - could that be the reason for the unknown card #? But I don't use the tablet for scanning my # in-store - don't even know if it's do-able on a tablet but I guess it is, just don't know how. I DLed it to have the 'save' this offer for next week' and 'don't give me this offer again' options.
But the original card # and fob #s are still on my account which is good because I use the card and occasionally the fob (which I don't use as a key tag).
As for the cashiers scanning cards for themselves - I spoke to the store owner after seeing a manager do it many times on multiple occasions and the owner told me that the cards are then given to the customers but I told him no that's not happening. He said he would check it out. But when I saw multiple cashiers doing it as well as 2 of the store managers, I thought there must be a legit reason so I never followed up.
But a couple of weeks ago I mentioned it in general to one of the mangers who has done it to me a couple of times looking for an explanation and he said "That's not suppose to happen" and then it confirm my suspicions of fraud.
I haven't seen it happen in a while. If it does, I'm going to contact the store owner again and maybe even Loblaw's.
SilkLast edited by Silk; Mon, Dec 19th, 2016 at 02:58 PM.
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Mon, Dec 19th, 2016, 03:00 PM #7824
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Yes, any device you add your account to gets an e-card. So it's probably that. You should delete any card that you don't use though, even the little key cards. Safer to have them deactivated and pick up new ones if needed.
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Mon, Dec 19th, 2016, 03:07 PM #7825
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My Account --> Transactions: All Transactions has a list of all the points earned by each card/device
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Mon, Dec 19th, 2016, 06:16 PM #7826
Thanks again, FP. I have everything except the tags set to earn points only. The tag rarely sees the light of day - I did have to use it once when I temporarily misplaced my card. But it's set to earn and redeem as I expect to hit a redemption level this week.
If I de-active the card related to my tablet - will it generate a new one whenever I go into my account from my tablet? And if I decided one day to use my tablet in-store, how would I get a new number? Can you un-de-activate a card?
Silk
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Mon, Dec 19th, 2016, 06:22 PM #7827
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Mon, Dec 19th, 2016, 06:41 PM #7828
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Mon, Dec 19th, 2016, 06:54 PM #7829
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Mon, Dec 19th, 2016, 06:59 PM #7830
I was just in my account on the tablet and yep, that number shows up as my card - and the physical card number and key tag # don't show. And by accident i discovered how to call up the bar code to scan the card on my tablet.
Just out of curiosity - do you always get a new card # when it's through an app on a device? Like, would that happen if I DL the optimum app? (Should I post this in the SDM thread?)
Silk
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