Glade $4 Coupon OK'd by Glade to get Tin

[ker310]

People are using the printable ones...I will look for the link for you.

Here is the link...

http://forum.smartcanucks.ca/52083-s...able-canada-5/

[seapotato]

thanks

[Litesandsirens911]

My walmart told me "no" that the picture is for the glass ones...they peeved me off..so I too had contacted SC Johnson last Wednesday and they haven't contacted me back yet...but I will just print off the reply from SC Johnson posted here and go back...sometimes I really hate WalMart...Funny thing is, they let my sister use the 10.00 off Olay on bodywashes when it clearly excluded trial sizes and body washing products..go figure (she just wanted to try it, sneaky girl)

[frugal_gal]

This item is proving to be causing quite some problems with our being able to redeem our coupons for it! The coupon does have the picture of the glass candle holder but nowhere does it state that the coupon must be redeemed for the GLASS holder. When you read the booklet on the bottom of the tin containers you will see that Glade does refer to the item as a holder. (When you look at the Glade website the tin is labelled as a new product - I wonder if maybe the coupons were made up before the tins were actually going to be released?)
As for the cashiers accepting the coupons or not, I am finding that it is just a matter of who the cashier is. Some for a reason or another just seem to look really closely at the item and all they see and read is that the item is a refillable candle. The wording on the item itself leaves to a lot of member has taken the initiative to contact SCJohnson and has received a response she chose to share with us, if you can, just print it out and present it to the cashier. The store will get reimbursed their money so they aren't losing anything. If anything they are keeping customers happy and happy customers will keep coming back to spend more money!!
It seems to be a hugh hassle but if in fact we as the customer/consumer want to purchase the tin holder vs the glass holder and we can legitimately use the coupon made available by SCJohnson for it, then I don't see why we shouldn't stand our ground and benefit from the savings.

[jojos_n_kelowna]

TY for sharing the email...this is great!

[maddie2008]

I'm in... thanks for sharing. I will attempt it today.

[FairyTails]

I got a big fat no tonight from a very rude walmart manager.. Said I would come back with the letter... *SIGH*

[bibi]

thanks.

[onlybluemomma]

i'd love it if you could forward the e-mail too me.. i got declined at zellers with this coupon.

[JAMs Wife]

thanks for sharing!

[thekaraokechick]

Thanks for the infoo and the e-mail response

[tanya3t3]

awesome! i have been allowed to use this in the past anyways for the tins

[Ricki911]

I never had a problem till Friday when I went to WM in Markham. They argued with me had two managers. Finally told them to stick it and I didnt want it. Ill have to print this off and show them when they decide to disagree LOL

[brandy7]

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Thank you for letting us know what you experienced when attempting to redeem your coupon for the Glade® Scented Oil Candles. I'll be certain to share this information with our promotional team.

I'm uncertain as to why the store would not allow you to use your coupon as both types of Glade® Scented Oil Candles are the same except for the tin packaging. Because we would like for you to have the opportunity to try this product, I'm sending a complimentary coupon to your home address. I hope you will enjoy using it.

Please feel free to contact us again with any future questions or comments. We would be happy to help!

Best regards,

Christina

Consumer Relationship Centre
SC Johnson
Toll free number: 1-800-558-5566
www.scjohnson.ca

So I have printed out my email and will be taking it with me next time I shop Feel free to print and take with you too!<!-- GAL -->
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Where is the coupon so I can print it???? please let me know
Thanks

[chicoj]

here is the e-mail i recive today from SCJohnson is the same


Thank you for letting us know what you experienced with attempting to use your $4.00 coupon for the Glade® Scented Oil Candles. I'll be certain to share this information with our promotions department.

Since the only difference is the packaging, I'm uncertain as to why they would not allow you to use the coupon for the Glade® Scented Oil Candles in the tin. Because we would like for you to have the opportunity to try this product, I'm sending a full value coupon that can be used to purchase either starter kits. I hope you'll enjoy using it.

Please feel free to contact us again with any future questions or comments. We would be happy to help!

Best regards,