iCOKE pts lost

[IRefuse_2_PayFullPrice]

I had over 60K pts in my account, and this morning when I log in the balanced stated 0.

In the past, iCoke sent out a reminder email of inactivity, this time they didn't and now I'm upset.

I contacted them, and will have to wait. They will lose my business for this.

[Natalka]

Check the main points thread; this happened to a lot of us....

[stacymarie]

Happened to me too ...I emailed about a nonth ago and never heard back. I only

[JennyFromTheRock]

Same thing happened to me this summer, I didnt have quite as many as you, I had almost enough for the movie passes, went on holidays this summer and returned and they were gone. I think its so unfair, I mean, I'd understand if they took them after a year of no activity, but after a month ( or whatever it is ) Its crap. sorry you lost so many, I would be really upset too

[Poirot]

Same thing happened to me this summer, I didnt have quite as many as you, I had almost enough for the movie passes, went on holidays this summer and returned and they were gone. I think its so unfair, I mean, I'd understand if they took them after a year of no activity, but after a month ( or whatever it is ) Its crap. sorry you lost so many, I would be really upset too

It's supposed to be three months of non activity before then you are supposed to get sent warnings before you lose your points.

[Lynx123]

The same thing happened to me. I had 49,000 points the last time I logged in which was not 3 months ago and now I have ZERO.

I emailed them but haven't got a reply.

[Lynx123]

Check the main points thread; this happened to a lot of us....

Do you have a link to the "main points thread"

I've never seen that thread.

[tjthemanto]

Aeroplan Points ( miles ) also did something similar to my parents

[scbpooh]

Had it happen to me too! i logged on and found my points gone. No notifacation no nothing!

[CouponasaurusRex]

Same thing happened to me a few weeks ago, I emailed them and they got back to me in less than 24 hours and gave all my points back.
Hope the same happens for you!

[CSLT]

This just happened to me too I looked a few days ago and they were all gone!

[LuvToUseCoupons]

Ditto....
Had the same thing happen to me more than a month ago.
They use to send you a notification, they DON'T anymore.
They just let your points expire.
So now I write it in my calender to remind myself to add to it before it expired in 3 months.

[roseofblack25]

Yep they did it to my account a few months back too. No warning nothing just deleted and gone. I had about 9,000 points, emailed and never got a reply so I'm not bothering with it anymore since I think it is ridiculous to expire points after 3 months. I could see a year maybe but not 3 months.

[ColleenMGorecki]

mine disappeared also, l emailed them and got them all back

[Andit]

I had the same thing happen last week. I emailed them (& mentioned that the last couple of codes I found didn't work), & they gave me back all the points in a day or so.

It can't hurt to try.

For those unaware, the link to the main icoke thread is here:

http://forum.smartcanucks.ca/146018-...ewards-canada/