anyone on here with knownlege of couputers

[Mamaelmo]

Help, my lovley dd has some how downloaded 20+ viruses to my pc. I can't get rid of them, I've ran the virus scanner and everything. I tired a system restore but that wont work either. She keeps downloading and saving pictures to my pc. Now I cant check my email or even get into facebook. I need help getting rid of this virsues,

[Natalka]

Try using Malwarebytes

Safe to download from cnet

http://download.cnet.com/Malwarebyte...-10804572.html

[DaveP]

Try using Malwarebytes

Safe to download from cnet

http://download.cnet.com/Malwarebyte...-10804572.html

And it's free.

What antivirus are using, and is it updated?

[Mamaelmo]

avira antivir yes it up to date.

[Redneck Charger]

Stop your DD from using the computer, or set some rules..

[GoJays]

+1 ^^

and while you're downloading malwarebytes also download avast - it's free too

[marstec]

+1 ^^

and while you're downloading malwarebytes also download avast - it's free too

She already has Avira, you can't run two antivirus programs at the same time.

How old is your daughter? I really can't see how she can be downloading all these viruses from picture files. At the very least, she should be doing a scan of any files she downloads before opening them up. You might need to reformat your computer: save all your important files to an external hard drive, wipe the computer and reinstall your operating system. Then make sure your daughter knows how to use the computer properly so that she doesn't repeat this.

[GoJays]

i'd kill avira.. it's obviously not doing it's job

google images is really bad for viruses, marstec.. i picked one up one day that killed my internet exploder just from clicking on a picture.. many times avast has also stopped trojans from getting into my computer just from clicking on google images

people who make viruses suck

[Mamaelmo]

I downloaded avast and its been running going on 3 hours now and still going says their is 50 infected files, guess my dd collection of like 200+ pics of 1d are gone and nomore on my pc. she will not be allowed to save anything to the pc anymore.

[Mamaelmo]

finally got it fixed about 2 hours ago, and didnt have to wipe it either. can finally get back into my fbon chrome,

[GoJays]

awesome!