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Thread: Stolen PC Optimum points March 7,2018

  1. #1
    CaToonie
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    Just a heads up...I had over $1000.00 worth of points stolen last week. I am in Sask. and they were spent in Quebec. No more hoarding of points for me.
    This thread is currently associated with: Pharmaprix, Shoppers Drug Mart
    Last edited by Denna b; Thu, Mar 15th, 2018 at 04:13 PM. Reason: Spelling errors
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  2. #2
    Canadian Genius
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    Hope PC do something and give u back your points
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  3. #3
    Smart Canuck MillieH's Avatar
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    I'm sorry
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    Mastermind Anna Michele's Avatar
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    Eeek I've never been one to hold on to too many at any given time pc should have merged with optimum using their safety procedures and protocols etc. Ever since SDM added a password to their program they have had zero issues as for pc it's been one safety breach after another

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  5. #5
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    That happened to DH last round. You should get your points back. Good luck and keep us posted.
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  6. #6
    CaToonie
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    I found two other people who have had points stolen within the last two weeks. I am sure there are more. I agree a pin or password should be implemented or like Airmiles you can lock down the redeem function and they have a pin.
    Will keep everyone posted.
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  7. #7
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    Thank you for the warning and sorry this happened to you. I hope you complained to them. Did they give any advice on how to prevent this?

    Already they did not allow my DH to use my points because he did not share my female name
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    Mastermind Natalka's Avatar
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    Geez, that's awful, hoping you get some recompense.
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    Mastermind Anna Michele's Avatar
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    I got an email the other day saying there was suspicious activity and to change my password.

    Sent from my SM-J320W8 using Tapatalk
    Last edited by Anna Michele; Fri, Mar 16th, 2018 at 01:24 AM.
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    Quote Originally Posted by Anna Michele View Post
    I got an email the other day saying there was suspicious activity and to change my password.

    Sent from my SM-J320W8 using Tapatalk
    Something like this had happened in the past with the old SDM Optimum card also, so that time I had logged in and changed my real name to some fake pseudo name & fake address as I thought , if someone hacks in so be it, they will just get some fake info at least my identity would be protected .

    And I used to use the physical Optimum card at SDM without any issues as there was no name on it, just a number and the cashiers never used to ask for any info while collecting or redeeming SDM Optimum points. So fake name & fake address on my Old card account wasn't an issue as the cashiers didn't care or asked for that info.

    Now I hope I am not screwed while collecting the new PC Optimum card and transferring points from my old SDM Optimum card, since it has some fake name & info on it..LOL.

    But I do know the right online password for my old SDM card, so I guess while verification while transferring the points from old to new, it shouldn't be an issue
    Last edited by tjthemanto; Fri, Mar 16th, 2018 at 02:58 AM.
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  11. #11
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    Oh no, and so it starts. I had points stolen with PC Plus a couple of years ago, I did eventually get them back it is just so annoying. In all that time I'd never had my Optimum card hacked ... I was hoping they'd adopt the Optimum security and not the PC Plus security. I guess I'm shopping on my points this weekend.
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  12. #12
    no more door to door! :) walkonby's Avatar
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    @Denna b thank you for posting about what happened to you, and I am so sorry you lost so many points! You should get them back though, I am sure they can see the difference between where you live and where the points were redeemed in.
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  13. #13
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    This is the second time today I read about someone having their points stolen by someone in Quebec. Here's the first: http://www.cbc.ca/news/canada/london...ebec-1.4578728
    Just about everyday CBC has another horror story about this program. I REALLY hope pc-optimum gets their act together soon.

  14. #14
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    Quote Originally Posted by abbasgirl View Post
    This is the second time today I read about someone having their points stolen by someone in Quebec. Here's the first: http://www.cbc.ca/news/canada/london...ebec-1.4578728
    Just about everyday CBC has another horror story about this program. I REALLY hope pc-optimum gets their act together soon.
    I wouldn't be surprised in addition to external hacks - there might be some internal fraud going on too.

    Some inside software guy/gal or developer might easily know something about how to hack into the system. Could be a small coding error or security vulnerability. They might be using that themselves or leaking/selling that info to criminals outside.

    Lot of SDM employees and even LCBO employees have been fired in the past for illegally using their own SDM cards or Air Miles cards to collect points in place of customers. Or misusing the cards & receipts of customers to collect points for their own.

    Same thing with Roll Up The Rim - Tim Hortons employees.

    When it comes to points, prizes, contest, loyalty program frauds - Employees are more relaxed and think they can easily get away with it - after all its not a credit card, debit card or cold hard cash fraud. That's their mentality, mindset & thinking when it comes to these kind of frauds.

    They think its a lesser crime and maybe lesser chances of being caught or lesser punishment. Maybe NO criminal charges, the worst thing that will happen is that they will get fired..according to them .
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  15. #15
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    That is a load of points. I hope you get them back, and that the process isn't too harrowing.

    Also please teach me your point accumulation ways oh wise one.
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