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Thread: Chapmans Kids Club MAIN THREAD

  1. #5356
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    Quote Originally Posted by Abby1 View Post
    Are you getting the 'unexpected error' notice? That's what I'm getting. At least it's not deducting the points!
    No. When I click on a prize to add it to my cart I get a message that says that you can only order 2, you have 0 in your cart and have ordered 2 already this year. Accept all of the things I've tried ordering I've previously ordered last summer. I haven't ordered any of them since January 1st. I am wondering if they've changed their policy from calendar year to one year from date of last order. And I can't find the Contact Us form on the site so I can ask them.

  2. #5357
    Canadian Guru Midnightly's Avatar
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    i think the new account max is 30,000 points, i've hit that limit back on June 1st and now every time i play it tells me i've reached my daily limit
    Angela273 and ashoo like this.
    When life hands you Edward Cullen...throw him back and demand Eric Northman....

  3. #5358
    Canadian Guru Midnightly's Avatar
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    i also cannot re-order ice cream coupons i have previously ordered this year.. i wish i had tried when the site went live the first day, i have a feeling there was some minor kinks that hadn't been fully worked out (like some values listing prices, being able to re-order things, no daily points limit allowed...)
    Angela273 likes this.
    When life hands you Edward Cullen...throw him back and demand Eric Northman....

  4. #5359
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    Quote Originally Posted by Midnightly View Post
    i also cannot re-order ice cream coupons i have previously ordered this year.. i wish i had tried when the site went live the first day, i have a feeling there was some minor kinks that hadn't been fully worked out (like some values listing prices, being able to re-order things, no daily points limit allowed...)
    Yeah it's driving me crazy that I have a prize sitting in my cart right now, but every time I hit order/submit it goes to an error page!

  5. #5360
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    Quote Originally Posted by Abby1 View Post
    Finally checked out the new site and I'm liking it, but it's super buggy for me. Can only access my account by the drop-down menu at the top; can't view 'more prizes' nor points history; and am earning 0 points per game right now
    Quote Originally Posted by elh View Post
    Are you playing the games on the "Clubhouse" part of the site? I don't think they are giving points out for those games anymore (at least at the moment), only the "Chapmania" part.
    Quote Originally Posted by Abby1 View Post
    Thanks! Everything is now working now that I'm in "Chapmania"
    Thank you both. I played 1 game and got no points. So will try the other part!

    Silk

  6. #5361
    Senior Canuck vsaint's Avatar
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    Anyone have problems ordering the Youth XL T-Shirts?
    It gives me message saying i can order 0 & have order 0 this year!

  7. #5362
    Mastermind Anna Michele's Avatar
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    You have to win the game to earn points
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  8. #5363
    LoveToSave wimbly11's Avatar
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    The bowl and spoon set I was saving for is gone
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  9. #5364
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    Quote Originally Posted by wimbly11 View Post
    The bowl and spoon set I was saving for is gone
    I ordered one set last year but still not receive!

  10. #5365
    Contradiction in progress sweet sparrow's Avatar
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    Quote Originally Posted by anything View Post
    I ordered one set last year but still not receive!
    @anything : Fill out the contact us form and ask about it. They held on to my beach ball order because I didn't have a name filled in on the profile. You'd think they'd tell you, but nope! They just hold on to your order forever!
    Angela273 likes this.

  11. #5366
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    Quote Originally Posted by sweet sparrow View Post
    @anything : Fill out the contact us form and ask about it. They held on to my beach ball order because I didn't have a name filled in on the profile. You'd think they'd tell you, but nope! They just hold on to your order forever!
    Thanks

  12. #5367
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    I think I know why there are different of max point you can play for a day. If you didn't pay for a day or 2 they can allow you to add up the max point per day to the day when you play again (this is what I think!)

  13. #5368
    Mastermind Natalka's Avatar
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    Oh, not impressed. Won at solitaire, then it tells me it's unable to save info from it - and it doesn't show up in pts history. Gah!

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  14. #5369
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    Quote Originally Posted by Elffriend View Post
    No. When I click on a prize to add it to my cart I get a message that says that you can only order 2, you have 0 in your cart and have ordered 2 already this year. Accept all of the things I've tried ordering I've previously ordered last summer. I haven't ordered any of them since January 1st. I am wondering if they've changed their policy from calendar year to one year from date of last order. And I can't find the Contact Us form on the site so I can ask them.
    I eventually found the Contact Us form and dropped them a note asking if they have changed their redemption policy. I just heard back from them. In order to check into the problem they want my user name and PASSWORD. I told them my user name only. I might just wait until 1 day after the date I ordered last July and try again. Or at least that is the plan if they get the lunch bags back in stock by then.

  15. #5370
    Smart Canuck Horndogg's Avatar
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    does anyone know how big the t shirts fit? my grandsons are 2 and 8 and I don't know what else to get with the points? thanks
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