Shopper's plays their dirty games again

[sharkie]

This is just plain idiotic! If they are getting reimbursed with the coupons...why do they care if you USE coupons or not? Especially since they said you can continue to buy as many Nivea as you wanted and STILL get the points, but without coupons??? So you as a smart shopper, wanted to get the best use out of your coupons and waited for a sale, providing for your family...what is wrong with that??? They seriously are freezing your account because of this?! IS it because you got the items for free and that's what put them over the edge?

and what on earth is wrong with the word f.l.a.g?? I thought the other F word was bad? WTF?!

Did you finally get your card unfrozen sharkie? or get back your points?

YEs i did finally get my points back...I even told them they had no limit posted...17 is not excessive....I agree with limits but to say to me I am more then able to buy more of the nivea but without the coupons...that is crazy....they just did not like me getting it free and earning the points...i even asked customer service where in the policy does it say you cannot do this....they had no answer for me but gave me my points back and reinstated my card....

[sharkie]

So since these limits are a mystery and seem to vary every time, how many people are still going to buy large quantities? Are you going to pay with a separate transaction and not swipe your card if there's a deal that's too good to pass up? Or will you just go straight to Walmart to PM?

I think I will pm at Walmart...lol

[jlh]

Lately I believe it is not only SDM, but all other stores all care about the coupon usage. SDM has the advantage of tracking our purchases since we wanted the optimum points. Even Walmart complains about the coupons, when you get products with good deal with coupons, it is a easy target to be ged. The moment cashiers noticed you got a good deal, they start to contact CSM to ask if that is possible. It is very annoy.

[sharkie]

Lately I believe it is not only SDM, but all other stores all care about the coupon usage. SDM has the advantage of tracking our purchases since we wanted the optimum points. Even Walmart complains about the coupons, when you get products with good deal with coupons, it is a easy target to be ged. The moment cashiers noticed you got a good deal, they start to contact CSM to ask if that is possible. It is very annoy.

actually there are some stores that are like that.....they even get mad if you get something for free....treat us like we are criminals...

[redfox]

in my opinion shoppers encourages us to buy more ,, spend $100 get points,, buy 1 deodorant $5.95, buy 3 $3.99,each, and if i have a coupon cheap deodorant if u compare it to the regular price. no i dont need 3 large bottles of mouth wash but if i buy it i get 1000 pts. heck they even call me by my first name when they phone to let me know about a secret event LOL. back to back promo's.. cheapest milk to get us in the door.. selling the gift cards with the promotional 8000 pts will certainly make november look like a booming month for the share holders , but oops redemption in dec . i think its just all a game,, and shoppers hasn't a foggy idea on how to play..

[sharkie]

in my opinion shoppers encourages us to buy more ,, spend $100 get points,, buy 1 deodorant $5.95, buy 3 $3.99,each, and if i have a coupon cheap deodorant if u compare it to the regular price. no i dont need 3 large bottles of mouth wash but if i buy it i get 1000 pts. heck they even call me by my first name when they phone to let me know about a secret event LOL. back to back promo's.. cheapest milk to get us in the door.. selling the gift cards with the promotional 8000 pts will certainly make november look like a booming month for the share holders , but oops redemption in dec . i think its just all a game,, and shoppers hasn't a foggy idea on how to play..

very well said refox....that is so true....

[peachies]

in my opinion shoppers encourages us to buy more ,, spend $100 get points,, buy 1 deodorant $5.95, buy 3 $3.99,each, and if i have a coupon cheap deodorant if u compare it to the regular price. no i dont need 3 large bottles of mouth wash but if i buy it i get 1000 pts. heck they even call me by my first name when they phone to let me know about a secret event LOL. back to back promo's.. cheapest milk to get us in the door.. selling the gift cards with the promotional 8000 pts will certainly make november look like a booming month for the share holders , but oops redemption in dec . i think its just all a game,, and shoppers hasn't a foggy idea on how to play..

I agree that limits need to be set and its not fair to freeze peoples accounts if no limits were set. Yes they have promos of buy 3 get a better deal etc..but...they aren't suggesting that someone buy 100 of them. They need to make sure that people are not taking advantage of promos and points for their own benefit, store owners, etc..its against there policy..so yes they need to watch for this and f.l.a.g accounts that seem suspicious. I think from now on anyone that wants to buy large quantities of an item, even when limits are not set, need to do so at their own risk and knowing what they know now can't blame shoppers if one day their accounts a frozen.

[sam786]

I think I will pm at Walmart...lol

walmart price is good then shoppers drug mart...nivea body wash for 3.77 and 3 pack bar soap for 2.97.its rollback price..2 days ago i bought 10 bodywashes and 10 pack of soaps and had no problem at walmart...

[peachies]

walmart price is good then shoppers drug mart...nivea body wash for 3.77 and 3 pack bar soap for 2.97.its rollback price..2 days ago i bought 10 bodywashes and 10 pack of soaps and had no problem at walmart...

Great deals!! and buy doing large quantity purchases at walmart no need to worry about being f.l.a.g.g.e.d....

[sharkie]

I agree that limits need to be set and its not fair to freeze peoples accounts if no limits were set. Yes they have promos of buy 3 get a better deal etc..but...they aren't suggesting that someone buy 100 of them. They need to make sure that people are not taking advantage of promos and points for their own benefit, store owners, etc..its against there policy..so yes they need to watch for this and f.l.a.g accounts that seem suspicious. I think from now on anyone that wants to buy large quantities of an item, even when limits are not set, need to do so at their own risk and knowing what they know now can't blame shoppers if one day their accounts a frozen.

I agree with you to some extent on that....how can they say 17 Nivea was too much with a coupon and yet have no limit without the coupon....why is it that people were able to buy 500 chocolate bars are 200 wipes and not have this happen....they neeed to be consistant with limits..not wait until after someone has bought something let them walk out the door and then afterwards say hey you got to good a deal so we are takining that away ..where is the limit in that?

[sam786]

in my shoppers drug mart they usually allow to buy 6 to 8.even if there is not any limit posted.it also depends on the cashier to who you are going to face...some times they allow me to buy as many as i want...when dove visible care coupons were out i do remember my favorite cashier allowed me to buy 18 in one transaction and had no problem...i used dove coupons to and also got 1500 point for every 3 dove products.

[peachies]

I agree with you to some extent on that....how can they say 17 Nivea was too much with a coupon and yet have no limit without the coupon....why is it that people were able to buy 500 chocolate bars are 200 wipes and not have this happen....they neeed to be consistant with limits..not wait until after someone has bought something let them walk out the door and then afterwards say hey you got to good a deal so we are takining that away ..where is the limit in that?

I agree 100%, but unfortunately i doubt that will ever change so thats why i will take precaution and not buy large quantities, i think anything under 10 will be safe..it sucks but thats just the way it will be for me as far as shoppers is concerned. I still do love the points program and will continue to shop there, just no large purchases of 1 item for me. I guess its a loss for them until they decide to make some changes within there program.

[louie11]

In absence of good policy, process, systems - Shoppers seems be substituting the odd policing of Optimum members.

The only time I ever bought high multiples of an item was the chocolate bars and that was because it was before Halloween. It is bizarre that Shoppers allows the purchases and then penalizes people later.

[kris32]

lol this has so many posts, it should be a sticky.

[sharkie]

lol this has so many posts, it should be a sticky.

it goes to show you that there is so much conflict with SDM and it's Optimum card and their policies