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Thread: PC Plus Programme

  1. #961
    Smart Canuck The_Scarecrow's Avatar
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    I haven't been deducted 20K yet, but now I am sadly expecting it to happen.



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  2. #962
    Smart Canuck anastasia1009's Avatar
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    Quote Originally Posted by yadayada View Post
    If you added your pc mastercard and/or debit card to the pcplus system it might not be that easy. I'm sure someone on here will try and let us know.
    if you paid by any form of debit, any form of credit card they have there ways of blocking people from using the system again and you will be banned from the program. you would have to get a new CC or debit number to get a new pc plus card. only if you paid cash they have no way of tracing you. i just asked my friend and she said "they are having fun with all the calls". People begging for the points back but its your responsibility to read the fine print.

  3. #963
    Senior Canuck shantayl's Avatar
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    i was going to spend all my pts yesterday and then didn't. I know I shouldn't be but I am soooo irritated right now that I am in the negative
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  4. #964
    CaLoonie Chrissy76's Avatar
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    Quote Originally Posted by anastasia1009 View Post
    if you paid by any form of debit, any form of credit card they have there ways of blocking people from using the system again and you will be banned from the program. you would have to get a new CC or debit number to get a new pc plus card. only if you paid cash they have no way of tracing you. i just asked my friend and she said "they are having fun with all the calls". People begging for the points back but its your responsibility to read the fine print.
    No racism or rudeness intended. Please delete my post and my account...
    Last edited by Chrissy76; Tue, Dec 17th, 2013 at 12:28 PM.
    Valerey and Justa Sobriquet like this.

  5. #965
    Teachers Have Class
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    I'm very surprised that points are being deducted. It may have been in the fine print, however, points were being awarded for gift cards, FPCs and coupon values. Whose error was that? Or was it an error? The "massive online offer" was already promoted in the Loblaws flyers a full week before the 20,000 pts WUB $100.00 began. Once the offer took effect, there were signs all over the stores. Did a company as large as Loblaws really "mistakenly" award points for gift cards in a promotion of this magnitude?

    This whole points fiasco certainly had a lot of people on SC talking about PC Plus and perhaps purchasing a higher volume of groceries/GCs than they normally would have. More sales for PC Plus stores but what a disastrous way in which to launch the program.

    (And, no, I'm not personally included in the GC/lost points fiasco.)

  6. #966
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    I don't know. But here are my two cents.

    I understand that the customer was supposed to read the fine print (and note that this promo wasn't supposed to work on gift card purchases); however, having said that, shouldn't Loblaws also take some ownership on their error? They made the mistake in allowing this promo to go through on gift cards. If they wanted to be strict about this promo, and how people 'abused' their error, perhaps only take back SOME and not all of the earned points.
    How come it falls 100% on the customer? Especially when this is a new program, you would think that Loblaws/PC Plus would want to start on the right foot with their 'new' customers.
    Again, I realize the customer should have read the rules and most of us knew we were doing something 'wrong' in buying the giftcards. I just find it a little disheartening that Loblaws isn't acknowledging their error...even in an email to explain why you're missing these points.

    Also, Loblaws/RCSS etc made a [email protected] Load off PC Plus users during this promo. Maybe they should have taken this into account before taking points from customers .... then having their customers change supermarkets.
    Last edited by acosta; Mon, Dec 16th, 2013 at 10:44 PM.
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  7. #967
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    mine are gone now too. That pisses me off. I was only $25 away from an additional $100. I threw in a gift card since I knew it would work. I would have bought some more groceries. grr.

  8. #968
    Smart Canuck Valerey's Avatar
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    Just received this email...


    Dear Valued PC Plus™ Member:

    Thank you for your participation in PC Plus™.

    Please be advised that we have noted an error in some member transactions that resulted in incorrect points being awarded. Some customers have received points on products that are unavailable for points earnings such as Gift Cards and Tobacco. If you see a points debit to your account, in the coming days, and have earned points through purchases of these products, please note that is the correction. These product exemptions are listed on the PC Plus site and are detailed in the store flyers.

    Thank you for your continued participation.

  9. #969
    Smart Canuck Valerey's Avatar
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  10. #970
    Frosh Canuck
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    Oh no! That's not nice

  11. #971
    Smart Canuck
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    I was wondering if there was going to be a 'formal' letter from them taking the points from everyone's account.
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  12. #972
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    that's not nice..... i guess just make a new account, instead of being in the negative point balance!
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  13. #973
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    a very bad marketing from PC plus, loads of people are going to throw out their pc plus card and get new one



    my trade list and wishlist, check it out, tons of tearpads
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  14. #974
    Smart Canuck Valerey's Avatar
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    Yup... I'm very much negative as well.

  15. #975
    Canadian Genius Crochetlady's Avatar
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    Quote Originally Posted by Tommycoupons View Post
    I'd just throw that card out the window and register a new card with a new email
    Doubt that will work. My sister doesn`t have a computer so I tried to register a card for her with a different email. It looked as if it was registered but when I try to get into the account to see it won`t let me...says the email doesn`t match their records.

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